Letter to the Editor: A letter of gratitude

Published 8:00 am Friday, December 6, 2024

My brother had a truck he took to a local shop to be fixed. The heater and air conditioner didn’t work.

After the shop kept his truck four-and-a-half months, they brought his truck back (with a busted dashboard) and told my brother they couldn’t fix it. They didn’t know what else to do.

They had replaced the heater core, water pump, thermostat, shaved the engine heads, among other things.

I was eager to take the truck to my guys and let them fix it, as I knew they could and would.

So, I took a list of things the other shop had done and left it and the truck with Tate Dixon of Taylor’s Tire & Service on a Friday.

The next Wednesday, Tate called to say the heater and air conditioner were both working and the truck was ready for pickup. (At one-fourth the price my brother had paid the other shop.)

I just want to say I’ve been dealing with Taylor’s Tire & Service for years. They are No. 1 in my book.

Jamie Taylor, Tate Dixon and the entire wonderful staff at Taylor’s Tire & Service deserve a medal.

Thank you so much for caring about your customers.

I wish every business I deal with could be as positive and knowledgeable as the great team of Taylor’s Tire & Service.

Betty Sadosuk

Dalton