Former Dalton resident celebrates 25 years with Bank of America

Published 12:01 am Wednesday, February 12, 2020

Tiffani Hammond Hudson, senior vice president at Bank of America in Atlanta, has a full plate, and she wouldn’t have it any other way.

Hudson, a 1990 graduate of Southeast Whitfield High School, began her tenure in 1994 at Bank of America as a telemarketer in Newark, Delaware, and has held various leadership positions since then. After moving back to Georgia in 2003, Hudson continued her career with Bank of America as the site leader for customer satisfaction in Kennesaw and then as the consumer market manager for the northwest Atlanta market, leading sales and service for more than 15 financial centers. She has served as the Georgia representative for the bank’s Associate Engagement and Inclusion Council (AEIC) and won many awards, including a Performance Excellence Award in 2018.

Hudson currently oversees part of the national strategy and initiatives team that supports consumer and small business. In this role, she partners with the Rewards and Financial Center leadership teams, and 72 Rewards Champions across the franchise, to deliver and manage rewards initiatives. From customer engagement to managing communications, Hudson has helped lead this program to be one of the best in the industry.

Hudson has seen a fair amount of change in banking since her telemarketing days, mostly in the evolution of digital banking.

“It is amazing to look back and see how things have changed in 25 years and to know I have been a small part of this transformation,” said Hudson. “I have changed as well; I can look back on my career and see how my various roles at Bank of America have helped me grow and develop as a leader.”

She and her husband, along with their four children, live in Acworth and are involved with Cedarcrest Church and the nonprofit her husband recently started, His House Mission.

“The thing that stands out to me over my time here is that I’ve been blessed to meet great people all along the way, and I’ve have had the opportunity to learn from the best,” Hudson said.